Refund & Cancellation Policy

Last updated: July 29, 2026

This Refund & Cancellation Policy explains how refunds are handled for paid features on Leichil ("the Company", "We", "Us", "Our"). It applies to all payments made through the Service, including Marup Premium and AI Baby Name Generator credit unlocks.

Nature of Our Paid Features

All paid features on Leichil are digital in nature and are activated automatically and immediately upon successful payment:

  • Marup Premium is a one-time annual purchase that unlocks premium marup-generator features for 12 months from the date of payment. It does not auto-renew, and You will not be charged again after the 12-month period unless You choose to purchase it again.
  • AI Baby Name Generator credits are a one-time purchase that unlocks additional name-generation attempts, credited to Your account or session immediately upon successful payment.

General Policy

Because these are digital goods that are delivered instantly and consumed at Your discretion, all payments are final and non-refundable once the feature or credits have been successfully activated on Your account, except in the specific circumstances described below.

When a Refund May Be Issued

We will review and, where appropriate, issue a refund in the following cases:

  • Duplicate charge: You were charged more than once for the same purchase due to a technical error.
  • Payment debited without activation: Your payment was successfully debited by Razorpay but the corresponding feature or credits were not activated on Your account due to a technical fault on Our end.
  • Unauthorized transaction: You believe the payment was made without Your authorization, subject to Razorpay's and Your bank's dispute resolution process.

Refund requests must be raised within 7 days of the transaction date. Requests raised after this period, or requests based on a change of mind after a feature has been activated or credits have been used, will not be eligible for a refund.

How to Request a Refund

To request a refund, please contact Us with Your registered email address, the approximate date of payment, and the Razorpay payment ID (available in Your payment confirmation email) via:

Refund Processing

Approved refunds are processed back to the original payment method via Razorpay. Depending on Your bank or card issuer, it may take 5–10 business days for the refunded amount to reflect in Your account after approval.

Cancellations

As Our paid features are one-time purchases rather than recurring subscriptions, there is no ongoing subscription to cancel. Marup Premium simply expires at the end of its 12-month term without any further action or charge.

Changes to this Policy

We may update this Refund & Cancellation Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date above will be revised accordingly.

Contact Us

If you have any questions about this Refund & Cancellation Policy, You can contact us: